Privacy Policy

Last Updated: October 2026

Softeem Emphasis Inc. ("Softeem Emphasis," "we," "our," or "us"), headquartered in Markham, ON, Canada, provides software engineering services, visual information systems, and browser-first technical utilities. We are deeply committed to protecting your privacy in full compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable global privacy regulations.

1. Core Privacy Architecture: Zero Cloud Ingestion for Visual Tools

When you load an image, document, or graphic into any of our browser tools:

• No Network Egress: Your visual assets are loaded into your device's local RAM via TypedArrays and HTML5 Canvas buffers. They are never transmitted over the internet, uploaded to our servers, or routed through third-party cloud infrastructure.
• No Server Logging of Files: We do not log filenames, image byte streams, EXIF metadata, or output artifacts.
• Ephemeral Memory: All image buffers and computed data structures exist solely within your current browser tab session and are automatically cleared from device memory when you close or refresh the tab.

2. Information We Collect

We only collect personal information when you explicitly and voluntarily choose to provide it to us, or through standard, privacy-respecting website analytics:

A. Direct Inquiries & Communications

When you contact us via our contact form, email (info@softeem.ca), or telephone, we may collect:

• Your name, business email address, company name, and phone number.
• Project context, inquiry parameters (such as the referring tool or technical challenge), and any messages you provide.

We use this information solely to respond to your technical consultation request, deliver project proposals, or conduct ongoing engineering engagements.

B. Anonymous Aggregate Analytics

To monitor site performance, navigation patterns, and infrastructure health, we collect aggregate, non-identifying technical data via Google Analytics (GA4). This includes:

• Browser family, operating system, screen resolution, and language preference.
• Pages visited, time spent on pages, referral URL, and general geographic region.
• IP addresses are automatically truncated and anonymized by standard GA4 configuration. We do not attach personal identities or visual file contents to analytics records.

3. Cookies and Local Storage

Softeem uses minimal client-side storage technologies:

• Functional Preferences: We use your browser's localStorage solely to persist your UI preferences, such as your dark/light color mode choice.
• Analytical Cookies: Standard first-party analytics cookies from Google Analytics help us understand site usage patterns. You can disable cookies at any time through your browser settings without affecting the functionality of our website or tools.

4. How We Use and Share Information

We do not sell, rent, lease, or monetize your personal information to data brokers, ad exchanges, or third parties under any circumstances. We disclose information only:

• To Trusted Service Providers: Specialized infrastructure partners (e.g., secure email delivery, website hosting) operating under confidentiality agreements who are contractually prohibited from using your data for other purposes.
• For Legal Compliance: When required by Canadian or international law, court order, or regulatory subpoena.

5. Data Security & Retention

All network communications with softeem.ca are encrypted using modern Transport Layer Security (TLS/HTTPS). Inquiry correspondence is stored on secured, access-restricted enterprise email infrastructure and is retained only as long as necessary to fulfill commercial and legal obligations.

6. Your Privacy Rights (PIPEDA Compliance)

Under Canadian privacy law (PIPEDA) and comparable international data protection frameworks, you have the right to:

• Request access to any personal information we hold about you.
• Request the correction or update of inaccurate or incomplete information.
• Request the deletion of your contact correspondence from our communication records.
• Withdraw consent to future communications at any time.

7. Third-Party Links

Our website may contain links to external sites (such as GitHub, technical references, or partner services). Softeem is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy statements of any external site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect enhancements to our systems or regulatory revisions. Any modifications will be posted to this page with an updated "Last Updated" timestamp.

9. Privacy Officer Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Softeem Emphasis Inc.
Attn: Privacy Officer
3950 14th Ave #208
Markham, ON L3R 0A9
Canada
Email: info@softeem.ca
Phone: +1 (416) 879-4484